01-10-2020, 05:16 PM
And my response:
Thanks for all your efforts.
The most irritating thing about this is their conclusion that this is my fault. I MUST have used a pressure washer. Well I didn't. I don't own one and I know enough to not use one around anything with bearings, seals, or electrical connectors. I have never ridden through water of any depth, although I've done quite a few long days in the rain.
With regard to "Lee told me that CW told you of the TARA submission, and of the result." Bernie (CW service manager) was always very vague regarding his interactions with BMW. He never said there was any final conclusion reached, although he did not sound encouraging. The last time I spoke to him he said he would "try one more time". My aim in involving you was to hopefully give them a nudge.
As for "...water in a final-drive housing. It seems to happen rarely...", have a look at this thread: https://advrider.com/f/threads/r1200gsw-...l.1129815/ There are over 1000 posts on this thread, many from guys discovering the drive shafts and splines of their wetheads covered in rust. I would bet BMW thinks this happens rarely because they never inspect these components, as its not part of the maintenance schedule. By the time something fails, the bike is out of warranty so its not their problem; like my friend whose driveshaft failed catastrophically at 93,000 miles, doing $12,000 worth of damage to his R1200RS. BMW have a serious design flaw and/or an assembly quality-assurance problem with this part of the wethead bikes.
I'm sorry to have wasted your time. I will pay the $500.00.
Again, thanks for your efforts.
Thanks for all your efforts.
The most irritating thing about this is their conclusion that this is my fault. I MUST have used a pressure washer. Well I didn't. I don't own one and I know enough to not use one around anything with bearings, seals, or electrical connectors. I have never ridden through water of any depth, although I've done quite a few long days in the rain.
With regard to "Lee told me that CW told you of the TARA submission, and of the result." Bernie (CW service manager) was always very vague regarding his interactions with BMW. He never said there was any final conclusion reached, although he did not sound encouraging. The last time I spoke to him he said he would "try one more time". My aim in involving you was to hopefully give them a nudge.
As for "...water in a final-drive housing. It seems to happen rarely...", have a look at this thread: https://advrider.com/f/threads/r1200gsw-...l.1129815/ There are over 1000 posts on this thread, many from guys discovering the drive shafts and splines of their wetheads covered in rust. I would bet BMW thinks this happens rarely because they never inspect these components, as its not part of the maintenance schedule. By the time something fails, the bike is out of warranty so its not their problem; like my friend whose driveshaft failed catastrophically at 93,000 miles, doing $12,000 worth of damage to his R1200RS. BMW have a serious design flaw and/or an assembly quality-assurance problem with this part of the wethead bikes.
I'm sorry to have wasted your time. I will pay the $500.00.
Again, thanks for your efforts.