10-01-2020, 04:32 AM
Follow up final report on my battery adventure. I've had multiple conversations and emails provided to customer support, at Revzilla, describing the unusual behavior. I sent them pics of the battery showing resting voltage - 13.4V, and reported the findings of 2 different local repair shops after a load test - 100%. Explained how my fully charged stock battery (on a 11/15 build date frame) still "first cranked" better on a 55F morning than the Shoria. After all the info provided, I received an email yesterday to return the battery for a full refund.
I've only had a couple of instances that required customer support from Revzilla and they have resulted in positive outcomes. Additionally, they have knowledgeable reps that can typically answer product questions. The only online retailer I've encountered with better support and staff is Sweetwater :-)
BTW, the Yuasa GYZ16H is working out great!
I've only had a couple of instances that required customer support from Revzilla and they have resulted in positive outcomes. Additionally, they have knowledgeable reps that can typically answer product questions. The only online retailer I've encountered with better support and staff is Sweetwater :-)
BTW, the Yuasa GYZ16H is working out great!