2022 Officially "On Order"!

[Pyrrho]

Craig, it might be worth asking if anyone from their shop went to the aforementioned Austin (TX) dealer meeting. If they didn't go, it sounds like they should have.

Could be your new owners are still learning the ropes about the Mother-Ship and how they operate, meaning they may just not know the right questions to ask, either privately or publicly. If choosing between Clueless and Deceptive, I'd always take the former, so here's hoping your situation is just a matter of Learning Curve.

They seem genuine; everyone I've met so far has described their previous work history at other dealers so nobody I've been dealing with has been doing this for less than 10 years, but they're new to BMW. Tytler's in Green Bay has been a BMW dealer for years but I don't know how much that trickles down. I was told how expensive it was for them to add BMW to the dealership -- BMW had to be closest to main entrance (requiring an entire store remodel), and the design and the type of counters, signs, lettering, lighting... even down to brand and model of floor covering. They're still fighting with BMW because the Milwaukee suburb they're in (West Allis) doesn't allow the sort of free-standing aluminum 2-sided pillar outside their building BMW wants them to have.

They could be telling the truth and honestly be in the dark about what's going on -- meaning the guy in Chicago is right about them not knowing what they're talking about. This is what I'd mostly expect is happening, except for the fact I saw that RS for Tytler's on that screen in Chicago. That could very well be my bike and my dealership not knowing about it yet or how to even find out.

If that bike in Green Bay isn't mine or otherwise can get my name on it then I'll just get the one in Alabama. There's another in Florida with an Akra slip-on that I was going to get anyway... hmm, maybe I could get it delivered.