Service Bulletin but not for the RS?

[Grumpy Goat]

This certainly looks like it might help me and those in my position. I never received a copy of this document.

However, the crucial part in the document is this (emphasis is mine):

"The affected vehicles have been marked with campaign number INF-0337390 in AIR.

In order to determine if a specific motorcycle is affected by this INFO-campaign, it will be necessary to

verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system.
either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops
may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are
announced, therefore AR is always the recommended method for determining open campaigns and
vehicle stops."

I have no idea whether they checked AIR (Aftersales Information Research), or whether they just looked somewhere else, as in recalls or service bulletins for my VIN. If that is the case, then they would have missed INF-0337390.

It is possible that they did check AIR and found that mine was not an affected vehicle, and hence no further action was offered. Neither service department told me what they checked, and I did not know about INF-0337390 in AIR.

Do you (or anyone else) have a PDF of the actual document (as opposed to the photo). I see from the photo that there are more pages (from the ghosted image of the text on the backside of the page).