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BMW enhances customer satisfaction with their new driveshaft maintenance strategy
#7
(12-11-2024, 08:21 AM)mspratz Wrote: I had to re-read the letter a couple of times to be sure, but given the first paragraph I quoted above, it sounds to me like BMW is footing the bill for both the 36K replacement, and the 12K check and re-lube. I'm taking my 2024 R1250RS in to the Asheville dealer tomorrow to have them look at the exhaust header pipes which have dark patches etched into them (looks like rust). I'll ask about the driveshaft check/re-lube while I'm there.

Is Eurosport Asheville your [closest] BMW dealer now? They were the ones who kept / repaired my RS after my 2016 accident (in Asheville).

Yes, with all the confusion that BMW has caused with this issue, there are others who are doubtful as to the extent of BMWs willingness to pay for this issue at every visit. This could also result in some dealers charging and maybe others not. I would not be surprised if some chose to interpret the paragraph to mean that if you get a 12k check and relube in between 36k replacements (say you are overly cautious) then you pay for that labour, and that BMW would only pay for the check and relube when the shaft is replaced, every 36k miles.

We'll see ... I know you will circle back and tell us that your dealer told you.

About the dark patches ... any photos? My headers never got nicely blued marks in the locations you might expect but instead have brownish patches wherever. I bought some Autosol (based on what people were saying on the Internet) but never got around to trying to erase these marks (largely because I am skeptical about the veracity of the reports).
Regards,
Grumpy Goat
2016 BMW R1200RS
2023 Triumph Tiger 900 Rally Pro
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RE: BMW enhances customer satisfaction with their new driveshaft maintenance strategy - by Grumpy Goat - 12-11-2024, 12:12 PM

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