BMW enhances customer satisfaction with their new driveshaft maintenance strategy

[Grumpy Goat]

I thought you purchased a spare driveshaft last year when the price dropped?

I did but I am sure that since it was not bought from them, they would want to install it and refund my purchase price. And why should they ... they will be paid by BMW for the costs they incurred in doing the work. So, I am stuck with a spare, but I knew that when I bought it.