Navigator VI issue solved ... It just needed an update

[Grumpy Goat]

Spoke to soon, right after I updated the unit I was able to work the buttons. Went back this afternoon and back to a brick
Not sure what my options are now

I would call Garmin and speak to a CS representative. You never know ... maybe this is related to the screen issue and maybe they will replace the unit. Good luck and let us know how you made out.