General Question on Dealing with BMW as a company

[Ray]

Thanks - the membership thing sounds like a good idea - just saved the link.

Lee - the dealer is BMW Motorcycle of Greater Cincinnati and it's in Middletown - about an hour north of downtown Cincy and maybe 40 minutes SW of Dayton - 25 minutes from my house.

Lee and others are right. It's all about people - our relationship with the dealership and their relationship with mothership.

The relatively new dealership in western Ohio is owned by the MotoOhio folks out of Columbus - good people, and they seem to have respect from above. As long as you bring them doughnuts or the equivalent with any necessary service trips, you're pretty much guaranteed attention to those rare quality control issues.

For what it's worth, I went to reliable engineering and shaft drive and BMWs in '86, when the Harley mantra started with the words "I would rather push my Harley than...." (And, although I joke about how little time I spend on my bike, I do stay on top of maintenance and remain vigilant for the unusual.) I knock on wood - a lot of miles in remote places, and I've never had to push or make the phone call..., yet.