02-20-2022, 07:13 AM
While on a ride during the last Ride In, Bob (BobAin'tStoppin') said that my auxiliary brake light (Denali B6) seemed rather dim, and that was confirmed to be a partial failure of the unit. It has not only dim but it was not increasing in brightness as the brake was activated.
I made a short video clip and sent it to Denali Electronics who said that it was covered under warranty and that I should send just the light to them (at my cost), and they would replace it when it came in - it was / still is out of stock at my typical online suppliers (Revzilla, Twisted Throttle, Cycle Gear, etc.). They promptly sent me a whole new B6 kit which I installed yesterday. What a difference, and what service! This is not the first time dealing with Denali Electronics and every time they have been excellent. Kudos to them and their products, which as you know, I highly recommend. And kudos to Bob for telling me of the problem in the first place.
I made a short video clip and sent it to Denali Electronics who said that it was covered under warranty and that I should send just the light to them (at my cost), and they would replace it when it came in - it was / still is out of stock at my typical online suppliers (Revzilla, Twisted Throttle, Cycle Gear, etc.). They promptly sent me a whole new B6 kit which I installed yesterday. What a difference, and what service! This is not the first time dealing with Denali Electronics and every time they have been excellent. Kudos to them and their products, which as you know, I highly recommend. And kudos to Bob for telling me of the problem in the first place.
Regards,
Grumpy Goat
2016 BMW R1200RS
2023 Triumph Tiger 900 Rally Pro
Grumpy Goat
2016 BMW R1200RS
2023 Triumph Tiger 900 Rally Pro