12-04-2019, 07:06 AM
(12-04-2019, 05:53 AM)Liteitup Wrote: I couldn't get to the main screen without rebooting. Updated everything, tried to re-calibrate the screen...nothing. Online chat with Garmin rep, I had a new one on the way in just a few minutes, they obviously know about the problems. Telling him that I had tried to calibrate the screen seemed to be what he needed to hear to send me a new one. To expedite I paid a $300something deposit which was promptly refunded when they received the faulty unit I shipped back in the same box they shipped the new one in, about a week/ten days for the whole process. I did have to pay shipping for the returned unit.
Overall it was a positive experience, I wasn't expecting that level of service.
Thanks for the report.
I just finished video recording the ride to work (in the dark) and while it is not the best, it shows the behaviour I was referring to in my post, albeit not as badly as I have seen the "possession". But, it was doing things by itself, all right. I will edit that video and may upload it at lunch-time, definitely by tonight. Then I will call them.
Regards,
Grumpy Goat
2016 BMW R1200RS
2023 Triumph Tiger 900 Rally Pro
Grumpy Goat
2016 BMW R1200RS
2023 Triumph Tiger 900 Rally Pro