My BMW Navigator VI is possessed

[Grumpy Goat]

You are right that my Nav VI has been pampered, although the bike is not.

Given that is the case and if moisture ingress is the cause then the engineer in me is not at all forgiving. This is not rocket science - they should know how to seal the unit and make it more robust than it apparently is. The quality professional in me also takes a dim view of how they have handled this over the years with respect to corrective and preventative action. This is not a $100 Chinese GPS.

Regarding my case - Garmin has already responded to my emailed report of 7:15PM last evening. They have offered to replace the unit and I am working on setting that up on an expedited basis. So kudos to Support so far.


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