My BMW Navigator VI is possessed

[darrell]

Those of you in Logan know my 3rd Nav VI started ghosting on my ride down to Arkansas on my way to the Ride-In. 2nd day out I switch to my Nav V for a couple of days, then reinstalled Nav VI and it worked for about a week before ghosting again so back to the Nav V. Stated using the Nav VI again in Logan and it worked fine until yesterday when to locked up so no buttons would work.

Called Garmin 2 hours ago. 5 minutes after calling the person told me a new one would be on the way. An hour after the call got a shipment confirmation for 1 day delivery tomorrow. Garmin rep told me to try and ship the one not working back in the next couple of weeks for full credit on the transaction costs.

Also interesting I read someone post they no longer make the Nav VI and all are refurbished. Spoke to the Garmin person who said they are aware of this and are attempting to stop these untrue rumors. He said the one I receive should be the brand new version of the Nav VI.

Great customer service.