My BMW Navigator VI is possessed

[Grumpy Goat]

It is good that at least their Customer Service is good. This is indeed disappointing, and I suspected that they were sending out reconditioned units - possibly each with a new screen (?) of the old faulty design - in the hope that the problem would not come back before we all switch over to bikes with their fancy TFT screens and connectivity to the phone.

Problem is we like to hang on to our bikes so this approach is a slow process, and one fraught with inconvenience and frustration. Yes, they replace it at no real cost to you but in the meanwhile you are without a GPS and when you do get the new unit you have to load up all your stuff and reconfigure the unit. Time is money so there is a cost involved with that inconvenience. What makes it worse is that it could be come unusable while on a trip that relies on the GPS.

I for one really hope they do actually fix the root cause of the problem because I prefer a dedicated GPS unit over a small hard to read phone, which as a phone I tend to like to be smaller rather than larger.